Frequently Asked Questions

What are Wash Cuffs?

You know that feeling when you are washing your face, doing the dishes or cleaning the shower and water starts dripping down your arms? Your sleeves are now wet… and there’s water all over the floor, ugh annoying! 

Pop on a pair of our Wash Cuffs before you start cleansing, and they’ll absorb all that water and keep your sleeves dry! It sounds simple, but if you know, you know.

What are they made out of?

We've chosen a cozy coral fleece for our Wash Cuffs. Why? Because this material is 3x more absorbent than standard microfibre so we could ensure your sleeves stay safe, and the soft, luxurious feel truly elevates your everyday routine. 

How do you clean them?

Easy! They are machine washable and tumble dry safe. We would recommend air drying after each use, and putting them through the wash weekly or when you feel is necessary.

Do you offer free shipping?

Yes! Free shipping is available on all domestic orders when you spend $75 or more. (AUD)

What's your return policy?

We get it, it’s difficult to part with your hard-earned money to try out something new… However, we're so confident in our products that we offer a Money Back Guarantee if they don't live up to your expectations.

Simply email hello@bypolso.com with your order number and “Return” in the subject line, and we'll get your refund underway - NO QUESTIONS ASKED!

Our full Money Back Guarantee & Returns Policy can be found in the footer navigation.

Can I use multiple discount codes on my order?

Only one discount code may be applied per purchase. The discounts available through our Bundles have already been applied, so no additional code is necessary. 

Do you wholesale?

Yes, we certainly do! We love seeing our products on display. If you're interested in having POLSO products in your store, we'd love to chat - Please email us at hello@bypolso.com -  We're excited about the prospect of working together.